Quality Management

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As a standard, the ISO 9001 is a one of the more ubiquitous standards. This is because of its importance in ensuring that a Quality Management is integrated into all business processes. The standard specifies the requirements for a Quality management System that ensures a business consistently delivers products and services that meet customer and regulatory requirements.

Sentinel Africa works collaboratively with clients in Implementing an effective Quality Management System, Certification Preparation (Audit) and training. We also offer organizations transition support from the ISO 9001:2008 to ISO 9001:2015 Standard.

Because ISO 9001 specifies the requirements for an effective quality management system, organizations would be able to:

  • Establish and organize a formal Quality Management System that can be measured to support ManageĀ¬ment decision making
  • Create satisfied customers, management, and employees
  • Continually improve and optimize their processes



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